CRM

Every client, with their story: their record, their follow-up and their promos.

Every client's record with their validated data, their purchase and appointment history and their classification — and from there come the follow-up, the promos and the loyalty.

THE RECORD

One record with everything about the client

The data, the ID and the history — in a single place.

01

Contact details

Name, phone and email, on the client's record.

02

Validated ID at registration

The ID is validated on registration; identification is in order from day one.

03

Purchase and appointment history

What they bought and the appointments they had, in a single place.

THE FOLLOW-UP

Follow-up without losing the thread

Classify, find and follow every client from their record.

01

Everything adds up on its own

Every purchase and every appointment adds to the history with no one copying anything.

02

Tags and segments

You classify every client with tags, conditions, segments and referrals.

03

The record ready to keep the conversation going

The record is ready to keep the conversation going, without looking up data elsewhere.

FROM THE RECORD TO THE CAMPAIGN

From the client's record to the campaign

The record isn't dead data: from it come the promos, the campaigns and the loyalty.

01

Promos that apply themselves

You configure your discounts and promos, and they apply themselves at the register — with no one having to remember.

02

Campaigns through your WhatsApp

WhatsApp campaigns, with the clients you already have on their records.

03

Reviews from your clients

Client reviews, from the same system.

04

Your business digital card

Your business with its loyalty digital card in Google Wallet.

YOUR DATA

Your clients’ data, yours and encrypted

The record is stored encrypted, with the ID validated at registration and searches through indexes that never expose the data. Every business is fully isolated: your account sees only your information — and we never sell your data.

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QUESTIONS

Client questions

What we're asked before getting the client base in order.

What does each client's record store?

Contact details — name, phone, email and validated ID —, the purchase and appointment history, and the classification you give them: tags, conditions, segments and referrals.

Does it work for follow-up and promos?

Yes: every purchase and every appointment adds to the history, the record is ready to keep the conversation going, and the promos you configure apply themselves at the register.

How does it connect with loyalty?

That's how: the discounts and promos apply themselves at the register, the campaigns go out through your WhatsApp, your clients leave their reviews and your business goes with its loyalty digital card in Google Wallet.

Can I segment clients?

Yes: you classify every client with tags, conditions, segments and referrals.

How safe is my clients' data?

It is stored encrypted with keys unique to each business — the ID never in plain text — and searches use indexes that do not expose the data. Every business is fully isolated: your account sees only your information, and we never sell your data.

Ready to see it working with your data? Request your demo

START TODAY

Start today

Tell us about your business and we show you Fluidty working, with your own data.

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